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STOKE MANOR
Broad Chalke
Salisbury
Wiltshire SP5 5EF
United Kingdom
Tel: +44 (0) 1722 781260
Fax: +44 (0) 1722 780734
info@stokemanor.co.uk
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TERMS AND CONDITIONS
Check-in between 16:00 and 18:00 Check-out by 10:00 We accept payments for accommodation by either UK banked cheque or cash only. You agree to neither smoke nor bring animals into our rooms. Our accommodation is not suitable for children under 14 years. By making a booking with 'Stoke Manor Bed and Breakfast' in Broad Chalke you are entering in to a contract for which you are liable to make full payment regardless of whether or not you make use of the accommodation. DEPOSIT/GUARANTEE POLICY: You may be asked to provide a deposit payment in advance of your stay. Your booking will NOT BE CONFIRMED until we have received your deposit. If you wish to receive notice that we have received your deposit please inform us at the time of booking. Should any deposit cheque be returned by the bank your confirmation of booking will not be valid until a successful payment is made. You may Guarantee a reservation by supplying your credit card details either in two separate e-mails or by phone or land mail. A guarantee will hold the room until 18:00 on the day or arrival. CANCELLATION POLICY: Should you wish to cancel your accommodation with less than 48 hours notice prior to check-in, full payment of the final bill will be required. If you have 'guaranteed' your reservation with a credit card, a charge equating to the full value of your reservation will be made. In all cases we will endeavour to let the rooms to other guests. Where this is possible, we will return your deposit (if applicable)or not make a change on your credit card (if applicable). For cancellations made prior to 48hrs of check-in and if we are unable to re-let any of the accommodation, we will retain the deposit or charge a value of one nights stay on your credit card if the reservation was so 'guaranteed'. If we have to cancel your accommodation, for whatever reason, we will endeavour to find you alternative accommodation elsewhere in the area to a similar standard as ourselves and will forward your deposit/guarantee to the new accommodation establishment. Where this is not possible we will refund your deposit in full. CONFIRMATION: We ask all guests to confirm their booking in writing, either by post or e-mail to the above address. You will be liable to pay the current market value for any damage that you cause either maliciously or accidentally to our property. We reserve the right to amend the terms and conditions and our prices without notice. You will be billed at the price quoted to you at the time of booking less any deposit received. All vehicles, their contents and your personal effects are brought on to our property at your own risk - we accept no responsibility for any loss or accidental or deliberate damage. Every effort is made to ensure that the information contained in our literature and published on our Website is correct and is published in good faith, though we accept no responsibility if the information is incorrect. By making your booking you agree to all the above terms and conditions.